Safety Disclaimer

Gecko Labs products are designed for combat robotics applications. These products may include mechanical components, motors, batteries, electrical systems, sharp edges, high-speed moving parts, and other components which may present risks if incorrectly assembled, modified, stored, tested, or operated. Spinning blades must be tested in an appropriate location, such as a UK compliant, fully contained arena or test box.

By purchasing and using Gecko Labs products, customers acknowledge that they understand the potentially hazardous nature of robotics equipment and accept responsibility for ensuring that products are used safely and appropriately.

Customers are responsible for:

• Ensuring correct assembly and installation of all components.

• Following all supplied instructions, guidance, and safety recommendations.

• Inspecting products before use and ensuring they are operated only when in suitable condition.

• Using appropriate personal protective equipment and safety precautions during testing and operation.

• Ensuring suitable supervision and safety measures are in place where products are used by younger users or inexperienced operators.

• Following safe battery handling, charging, storage, and disposal procedures where lithium batteries or other energy storage devices are used.

Gecko Labs products are supplied as components and kits intended for responsible hobby and engineering use. Gecko Labs cannot accept responsibility for injury, damage, or loss resulting from incorrect assembly, misuse, modification, unsafe operation, failure to follow guidance, improper storage, or use outside the intended purpose of the product.

Customers are responsible for ensuring that completed robots and assemblies comply with any applicable event rules, safety requirements, and local regulations.

Nothing within these terms excludes or limits any rights or protections provided to customers under UK consumer protection law, including liability for death or personal injury caused by negligence, fraud, or any other liability which cannot legally be excluded.

Third-Party Products

Where Gecko Labs acts as a distributor or reseller of products manufactured by third parties, Gecko Labs supplies these products in good faith based on information provided by the manufacturer or supplier.

The manufacturer remains responsible for ensuring that their products are fit for purpose, accurately described, and compliant with relevant laws, regulations, and safety requirements applicable to those products.

Warranty claims relating to third-party products will be handled according to the manufacturer's warranty terms. Gecko Labs may assist customers in communicating with manufacturers or suppliers where appropriate to help resolve issues.

Product Modifications and Custom Builds

Gecko Labs may provide components intended to be modified, integrated, or used as part of a larger customer-built system.

Any modification, alteration, or integration of Gecko Labs products is performed at the customer's own risk. Gecko Labs cannot guarantee the safety, performance, or compliance of modified products or complete systems built using Gecko Labs components.

External Websites and Third-Party Services

The Gecko Labs website may contain links to third-party websites, suppliers, manufacturers, or services.

Gecko Labs has no control over and accepts no responsibility for the content, availability, privacy practices, or services provided by third-party websites.

Customers are advised to review the terms, conditions, and privacy policies of any external websites they visit.

Refusal of Service

Gecko Labs reserves the right to refuse or cancel orders where there are reasonable concerns regarding misuse, unsafe application, fraudulent activity, abusive behaviour, or any other circumstances where supplying products may not be appropriate.

Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of England and Wales.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions shall continue to remain valid.

These Terms represent the agreement between Gecko Labs and the customer regarding the purchase and use of Gecko Labs products.

Changes to These Terms

Gecko Labs reserves the right to update or modify these Terms and Conditions when required.

Any significant changes will be communicated through appropriate channels where practical. Updated terms will apply from the date they are published on the Gecko Labs website.

Privacy Policy

Information We Collect

When customers place an order with Gecko Labs, we collect information required to process and fulfil purchases. This may include:

• Name

• Billing address

• Shipping address

• Email address

• Telephone number (where provided)

• Order details and product selections

• Payment transaction information

• Communication history with Gecko Labs

This information is collected to:

• Process and deliver orders.

• Provide customer support.

• Maintain records for warranty and after-sales support.

• Meet legal, accounting, and administrative requirements.

Payment Information

Payments are processed through third-party payment providers. Gecko Labs does not store complete payment card details.

Payment providers may share transaction information with Gecko Labs, such as:

• Payment confirmation.

• Transaction reference.

• Payment status.

• Order-related information required to complete purchases.

Customers should review the privacy policies of their chosen payment provider for further information.

Sharing Customer Information

Customer information may be shared only where required to provide services, including:

• Delivery companies and postal providers for order fulfilment.

• Payment providers for transaction processing.

• Website and software providers required to operate Gecko Labs services.

Customer information will not be sold or provided to third parties for marketing purposes.

Cookies and Analytics

The Gecko Labs website may use cookies and similar technologies to provide essential website functionality, remember customer preferences, analyse website performance, and improve customer experience.

Analytics services may collect anonymous information such as:

• Website visits.

• Pages viewed.

• Search terms.

• Referral sources.

• General usage statistics.

Data Retention

Gecko Labs retains customer order information for as long as reasonably required for:

• Customer support.

• Warranty assistance.

• Accounting obligations.

• Business administration.

Customers may request information about the personal data held by Gecko Labs or request deletion where legally permitted.

Some information may need to be retained where required by law.

Your Data Rights

Under UK data protection legislation, customers have rights regarding their personal information, including:

• Requesting access to personal data held by Gecko Labs.

• Requesting correction of inaccurate information.

• Requesting deletion of information where applicable.

• Requesting restrictions on certain processing activities.

Requests relating to personal data can be made by contacting:

Email: geckolabstechnical@gmail.com

Contact Gecko Labs

For questions regarding these Terms, safety guidance, products, or customer data, please contact:

Email: geckolabstechnical@gmail.com